Last mile solutions
The term “last mile” is used to describe the process of getting an order to the client. The last part (or mile) of the order fulfilment process. Generally, there are 2 ways of doing last mile. Either you send the order directly to the customer with home delivery, or you have the customer travel to a location to pick up the order. StrongPoint offers several solutions for maximum efficiency in both areas.
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Click & collect solutions
Click & collect solutions are growing in popularity and is often convenient both for the customer and the store. It is indoubtedly the fastest last mile solution for the retailer, as they can deliver many orders from only one convenient location.
For the customers, they can pick up the order when it suits them, rather than sitting at home without the possibility of leaving before the delivery arrives. But people are different, so we always recommend having both click and collect, and home delivery as options for your customer.
There are 3 main ways of doing click & collect: Through lockers (either mobile or stationary), pick-up in a car and pick-up in store.
Grocery Lockers
Grocery lockers are the most efficient way to do click and collect, because you can place right next to your store and once the order has been loaded into the locker, no more labour hours are required. Its’ a very practical last mile delivery solution for both you and your customers. Our grocery lockers come with quality as standard, designed in Scandinavia and built to survive even the most extreme weather conditions. We offer both regular parcel lockers and temperature-controlled lockers for groceries, as well as software for customer communication and contactless access.
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Parcel Lockers
StrongPoint’s parcel lockers are designed in Scandinavia and built to survive even the most extreme weather conditions. Parcel lockers can be used for simple click & collect for almost any retailer and is the most efficient option for collecting from the store’s perspective.
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Drive Thru
StrongPoint’s Drive Thru solution, often referred to as curbside pick-up, is made for grocery retailers to have an efficient pick-up solution for placing online orders in the cars of customers. The customer doesn’t even have to get out of the car, which often gives this option a positive customer experience. Our system combines license plate recognition with StrongPoint’s e-commerce software, making it possible to alert staff which order is to be delivered when a customer drives up to the store, reducing the waiting time.
Learn moreHome delivery
Home delivery is an essential, but challenging, last mile delivery option. It is both time-consuming and resource-demanding to drive every order home to every single customer. At the same time it is convenient for the customer, and that is often the most important part.
StrongPoint’s Home Delivery module improves shopping experiences for customers and efficiency for retailers. It optimises the delivery process by planning the best routes, managing vehicle sizes, booking delivery slots and ensuring that the orders are picked and stored efficiently.
Home Delivery
Our Home Delivery module ensures retailers can make their home deliveries as time- and cost-efficient as possible. It optimises the delivery process by planning the best delivery routes, managing the car park and vehicle sizes, and even ensuring that the orders are picked and loaded in the optimal order according to the delovery route. The system also estimates the delivery time and communicates with real-time the customer who can track their order with the app.
Learn moreJoin leading grocery retailers
Making last mile delivery more efficient with StrongPoint’s click & collect and home delivery solutions.
Customer logos
Willy:s
Coop Sweden
ICA
Meny
Alimerka
Interspar (or just Spar?)
føtex
Amoi
Willy:s
Coop Sweden
ICA
Meny
Alimerka
Interspar (or just Spar?)
føtex
Amoi
Willy:s
Coop Sweden
ICA
Meny
Alimerka
Interspar (or just Spar?)
føtex
Amoi
Willy:s
Coop Sweden
ICA
Meny
Alimerka
Interspar (or just Spar?)
føtex
Amoi
Efficient and on time
Last mile deliveries are resource-intensive for retailers. Your customers expect cheap delivery, flexible time slots and long opening hours – but those services cost. And now that contactless experiences have become so important, it’s becoming even more complex to meet customer expectations.
StrongPoint’s last mile delivery solutions increase the efficiency of your deliveries by optimising routes, supporting staff with over-the-counter deliveries and offering in-store pick up with click & collect lockers (BOPIS).
It means you stay in control of every step of the delivery process – ensuring products reach your customers efficiently and on-time.
Contact us today about last mile solutions
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