Grocery Drive Thru
StrongPoint’s Drive Thru service, also known as curbside pick-up, is designed to give grocery stores an effective way to pick up online orders from consumers’ automobiles. When a customer drives up to the store, our system can notify staff which order is ready for delivery by combining license plate recognition with StrongPoint’s e-commerce software.
Large capacity
StrongPoint’s solution will give you an exceptional capacity for pick-up at your business if you have enough parking spaces. Additionally, the efficiency reduces wait times.
Save time
Staff members save time by being notified anytime a customer pulls up to the store thanks to StrongPoint’s technology, which eliminates the need to identify the individual and their order.
Greater command over orders
It is simple to determine which order corresponds to which car because our technology links the order to the license plate. reducing the possibility of human error.
Enhance the customer’s experience
When it comes to pick-up, driving up to the store, having someone load your bags into your car, and then driving away again is arguably the ideal customer experience.
The greatest possible customer experience
The greatest possible customer service
In addition to being labor-intensive, curbside pickup might result in lines in the parking lot. But when done correctly and efficiently, it may provide excellent customer service and expedite the processing of a large volume of online purchases.
Embedded video
License plate recognition
The customer is merely permitted to jot down their license plate while placing their order. When they go to the store, a camera that is attached to our solution detects the license plate and notifies the employees of which customer has come in and whose order is associated with that vehicle.
Orders displayed on screen inside
StrongPoint’s e-commerce software should be installed on a screen in the store’s fulfillment section. The personnel will see a comprehensive overview of the customers who have arrived and the orders they have placed on the screen. The screen will clear orders as they are delivered.
Customer communication
When their order is ready for pickup, consumers will automatically receive an SMS with all the information they need, including the store name and address.
Consultancy help for designing the parking and store structure
StrongPoint has extensive expertise in creating parking and retail layouts that enhance click-and-collect effectiveness. In order for you to take advantage of our experience, we would be pleased to help with your planning.
Experience huge savings
With the Drive Thru pick-up option, our customers are streamlining their routines and saving time and money. These are some of the main findings from a few of our case studies.
1800 Orders
per week delivered using the Drive Thru solution from just a single store.
33,3 Hours
Saved per week on average for a single store.
30 min
Average amount spent per order, which includes both picking and drive-thru pick-up. That is the total number of hours of labour required to complete this store’s online order.
Some of our happy customers
Currently, StrongPoint’s drive-thru solution is being used by some of the top grocery retailers.
Customer logos
Tesco
Sainsburys
asda
yo sushi
m&s
Timpsons
Aldi
Co-op
Tesco
Sainsburys
asda
yo sushi
m&s
Timpsons
Aldi
Co-op
Tesco
Sainsburys
asda
yo sushi
m&s
Timpsons
Aldi
Co-op
Tesco
Sainsburys
asda
yo sushi
m&s
Timpsons
Aldi
Co-op
The dream for the IT department
You may now be curious about how this solution relates to your current IT infrastructure and solutions. Our goal is to make it as easy and convenient as we can.
Standard APIs for integration
You can combine the Drive Thru software with your current ERP, e-commerce, or any other system you choose. StrongPoint’s straightforward and standardised APIs are used for that. We advise integrating with our e-commerce platform rather than using the Drive Thru option directly, particularly if you have additional StrongPoint solutions. In this manner, all of your StrongPoint e-commerce order fulfillment systems may communicate with one another and function as a unit.
Customer support
The IT department doesn’t want to waste time debugging in the infrequent instances when anything goes wrong. StrongPoint offers 24/7 customer service to save you time and avoid needless hassles.
Dashboard and analytics
Naturally, you want to monitor the solution after it has been implemented. The back office is accessible via a web interface, and StrongPoint’s software is hosted on a cloud-based platform. The tool provides a useful summary of your online order status, average wait time, delivery time, and other details.
Contact us today
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