More than 30 years of nationwide service and support!

StrongPoint has an extensive range of knowledge, a solid grasp of the market, and close connections with leading retail technology providers worldwide.

Contact Service & Support

Personalised hours of operation

Open from 8:30 a.m. to 5:00 p.m., every day of the year, StrongPoint offers a state-of-the-art help center with a web-based telephone assistance system.

On-site service

StrongPoint operates extensive service operations from 1 service area across the country. Based in Birmingham, UK.

Training

To make sure you get the most out of our products and solutions, StrongPoint provides customised courses.

Sign an operating agreement – it pays off!

An operating agreement with a customised agreement concept gives you the most flexibility! In addition to:

1. Telephone support
2. Technician availability outside of regular business hours
3. Individual system agreement

Delivering, Excellence Everyday

At the heart of our success is a commitment to providing solutions that enhance the lives and work of our clients, benefit their customers, and positively impact the environment.

Supporting You Around the Clock

With clearly defined Service Level Agreements, we ensure prompt and reliable attendance. Even during busy holiday seasons, our engineers are ready to service any location within the agreed timeframes.

Thanks to our “Forward Stock” system, we are fully prepared to tackle any challenges that may arise, ensuring seamless and efficient solutions.

With a focus on quality, performance, and customer satisfaction, we deliver tools and technologies that empower you to achieve your goals. Whatever the challenge, StrongPoint is here to support you every step of the way, ensuring your success with solutions you can count on.

Services We Provide

Facilities Management

Small Works

Product Maintenance

Planned preventative maintenance

Parts Ordering

Redundant Part Fabrication

Signage Replacement

External Deep Clean

Car park works

Product Refurbishment

We also provide a range of onsite and offsite product refurbishment. With the cost of manufacture rising to levels unseen before, many of our clients are starting to refurbish and re-use their existing assets.

Many items can be worked onsite, however if the opportunity arises, we can consolidate and tag your assets at one of our facilities, and store them, and they can be called upon when required. Anything that reaches end of life, can be harvested for parts.

Working for you

Service & Maintenance services are focused on achieving world-class standards in business processes and management mechanisms that you rely upon when putting your strategic objectives in practice and running day-to-day business.

Industry-specific references are available upon request.