Sainsbury’s Selects StrongPoint’s Grocery Order Picking Solution
Sainsbury’s, one of the largest supermarket chains in the UK, has long been committed to improving its customer experience, particularly in the fast-growing online grocery shopping sector.
With online orders skyrocketing, Sainsbury’s needed a solution to streamline their picking and fulfillment operations, ensuring speed, accuracy, and scalability as they met increasing customer demand. Sainsbury’s faced the challenge of managing a high volume of online orders, often with tight delivery windows and complex inventory requirements. They were looking for a solution that could not only increase the efficiency of their picking process but also improve order accuracy, reduce costs, and optimise the use of their existing in-store space. Their goal was to offer faster and more reliable service to customers while also maintaining profitability and operational efficiency.
After evaluating various options, Sainsbury’s selected StrongPoint’s Grocery Order Picking Solution. StrongPoint’s system stood out due to its advanced automation capabilities, user-friendly interface, and ability to integrate seamlessly with Sainsbury’s existing infrastructure.
StrongPoint’s solution includes innovative picking technology designed specifically for the grocery sector, including intelligent picking stations, real-time inventory management, and smart routing of orders. The system maximises the use of both human and automated resources to efficiently pick and pack orders in the shortest possible time, reducing labor costs and enhancing productivity.
Sarah Thomas, Head of Online Grocery at Sainsbury’s:
“StrongPoint’s solution has transformed our fulfillment operations, enabling faster, more accurate deliveries and improving customer satisfaction.”
“StrongPoint is focused on serving the unique needs of grocery retailers and providing the very best e-commerce technologies. Our grocery e-commerce Order Picking solution is truly world class. The fact that we now serve the UK’s second largest grocery retailer is a perfect testament to the quality of our solution,” said Jacob Tveraabak, CEO of StrongPoint.
Order picking refers to the technology used to select and prepare online grocery orders, the majority of which are fulfilled through manual in-store picking. Processing orders in-store enables grocery retailers to reach customers across their store network.
Why StrongPoint?
StrongPoint’s solution offers significant benefits in automation and efficiency by reducing human error, speeding up the picking process, and enhancing overall productivity. Its scalability ensures it can easily adapt to growing demand, while seamless integration with Sainsbury’s existing systems allows for quick and smooth adoption. Additionally, the solution improves order accuracy, leading to fewer errors and higher customer satisfaction.